Orders are typically processed within 1-2 business days. We ship via USPS whenever possible and we ship via FedEx or DHL for International Orders. Please note that when you place an order, we may be in contact with you if stock is unavailable and this will cause delays in processing/shipping your order, if you do not respond in a timely manner.
Please allow anywhere from 4-7 business days to receive ground shipping orders.
Expedited orders typically arrive within 1-2 business days, as long as all the items on the order are in-stock. Please note that we may be in contact with you if stock is unavailable and this will cause delays in shipping if you do not respond in a timely manner.Orders (especially for Bohyme products) must be placed well before 1pm EST to typically be shipped out same-day Monday-Friday. Express shipping to Alaska, Hawaii, U.S. territories, and rural/remote locations may take a little longer to deliver. Please note your appointment date and time in Order Notes, so we can try to ship accordingly.
International orders should be paid by PayPal to avoid holds placed on unverified international credit cards. If your payment information is unverified, we may ask for further documentation including card issuer contact information. We ship to the following countries:
Argentina, Aruba; Australia; Austria; Bahamas; Barbados; Belgium; Bermuda; Brazil; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Fiji; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; Netherlands; Netherlands Antilles; New Caledonia; New Zealand; Norfolk Island; Norway; Panama; Papua New Guinea; Peru; Philippines; Poland; Portugal; Puerto Rico; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Trinidad and Tobago; Turkey; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.)
We typically ship via FedEx or DHL. We can't guarantee delivery dates for any international orders, and orders are estimated to deliver anywhere from 5-10 business days. Tracking numbers for FedEx or DHL will be provided/emailed once your order ships.
Sunny's Hair and Wigs ships DDU, “duties and taxes unpaid” and does not collect VAT, duties and/or taxes. If additional charges incur, you are responsible for payment to have your package clear customs.
Sunny’s Hair is closed on Holidays and does not ship on New Year's Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Eve, Thanksgiving, Christmas Eve, and Christmas Day.
Sometimes products are out of stock or not available for immediate shipping. We will notify by email. At that time, you may elect to keep the order on backorder and wait for the product to come back in-stock, accept an alternate color/length/product, or cancel your order.